Varsha’s professional background is in Technology and Innovation, with a specialization in product development and product growth. She was responsible for the complete overhaul of Gusto’s keystone payroll product to modernize it and enable small businesses to pay their employees more effectively. Prior to that, she led Analytics & Growth initiatives with a focus on choice architecture at IBM, and developed AI-driven solutions using predictive technologies, robotic process automation, and recommendation engines.
She holds a BSc in Economics from the University of Warwick and an MSc in Public Policy & Management from Carnegie Mellon University, specializing in Behavioral Economics. Her research focuses on understanding the interplay of technology ecosystems, policies, and societal welfare.